Privacy policy

Effective date: 1st October 2024

At The Garden Ecologist ("we," "us," "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website gardenecologist.com ("Website").

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect the following types of information from visitors to our Website:

Personal Information
When you voluntarily provide it, we may collect personal information such as your:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any information you provide when contacting us or signing up for newsletters or updates

Usage Data
We may collect information on how the Website is accessed and used ("Usage Data"). This may include information such as:

  • Your IP address

  • Browser type and version

  • Pages of our Website that you visit

  • Time and date of your visit

  • Time spent on those pages

  • Device identifiers and other diagnostic data

How We Use Your Data

We use the information we collect for the following purposes:

  • To respond to your inquiries or requests

  • To provide you with information, newsletters, or updates if you have opted in

  • To improve our Website’s content, functionality, and user experience

  • To monitor and analyse usage of the Website

  • To detect, prevent, and address technical issues

  • To comply with legal obligations

Legal Basis for Processing Your Data

We process personal data based on the following legal grounds:

  • Consent: Where you have given consent (e.g., signing up for a newsletter).

  • Legitimate Interests: To pursue our legitimate interests in operating and improving our Website and providing services to you.

  • Legal Obligation: To comply with any applicable legal requirements.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your data with trusted third-party service providers who help us operate our Website or provide services (e.g., email newsletter services). These providers are contractually bound to protect your information and only use it as necessary to perform their services.

  • Legal Compliance: We may disclose your data to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

Data Retention

We retain your personal information only for as long as necessary for the purposes outlined in this Privacy Policy. Usage Data is generally retained for a shorter period, unless it is needed for legal or security purposes.

Your Rights

Under GDPR, you have certain rights regarding your personal data. These include:

  • Access: You can request access to the personal data we hold about you.

  • Correction: You can request correction of inaccurate or incomplete data.

  • Deletion: You can request deletion of your personal data in certain circumstances.

  • Restriction: You can request the restriction of processing your data in certain cases.

  • Data Portability: You can request to receive your data in a machine-readable format and transfer it to another controller.

  • Objection: You can object to our processing of your personal data based on legitimate interests.

To exercise any of these rights, please contact us at support@gardenecologist.com.

Security of Your Data

We take reasonable steps to protect your personal data, including the use of encryption and secure servers. However, please note that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our Website uses cookies to improve user experience and analyse how the site is used. Cookies are small files that are stored on your device. You can control cookie preferences through your browser settings.

External Links

Our Website may contain links to external sites. Please be aware that we are not responsible for the privacy practices of these third-party websites. We encourage you to read their privacy policies when visiting such sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. Changes will be effective upon posting on this page.